Frequently Asked Questions
Have some questions about us and our service? Usually, with this type of service that sounds too good to be true, we understand that many might have some questions and concerns regarding what we do.
We want to clarify, as much as we can, the process, the service, your benefits, and who we are. We want you to feel at ease and comfortable about making your decision; we didn’t get our name, the most trusted homebuyer in America, for nothing!
So here are some of the common questions people ask us… along with our answers. If you still have a question, don’t hesitate to contact us or call, and we’ll be happy to answer them for you.
Q: Will you be listing my house on the MLS or actually buying it?
A: Great question. We’re not real estate brokers, which means we’re not in the business of listing homes. We are professional home buyers: We purchase homes in the DFW area that meet our house-buying criteria. Once we own the house (it can take less than a week), from there we may fix the property and resell it to someone else or keep it as a rental investment.
Q: Why should I work with American Trust Home Buyers?
A: American Trust Home Buyers is a leading home buying company that has been involved in hundreds of transactions. We pride ourselves on keeping our word, and being your trusted advisor, whether we’re able to purchase your home or not. If we’re the right fit for you and you accept our offer, there is no easier way to sell your home. If we’re not the right fit, we’ll be straight and honest with you, and do our best to give you guidance to help you solve your problem.
Q: How does this work?
A: It’s as simple as 1-2-3. Give us a call at (214) 329-4444 so we can learn more about your home and situation, and set up a time to take a quick look at your home within the next 24 hours. At that time, we’ll make you a no-obligation cash offer, and can close as fast as you’d like (on your terms). You won’t have to do a single repair yourself, as we’ll buy your house completely ‘as-is’. As soon as we close, you’ll get paid, and can move on.
Q: How do you determine how much you’ll pay for the property?
A: We consider several factors, including what homes are selling for in your market, how long they generally take to sell, the cost of the repairs to get the home ‘rental ready’, and how long it’ll take to get the home ready to resell.
To make it simple, the 4 main factors we look at are the condition, location, repairs, and comparable values near by.
Q: Do you pay fair prices for properties?
A: Many of the houses we purchase are below market value (we do this so we can resell it at a profit to another home owner). We are looking to get a fair discount on a property. However, in our experience, many sellers aren’t necessarily expecting a large “windfall” on the property but rather appreciate that we can offer cash, we close very quickly (no waiting for financing), and no time or effort or expense is required on your part of fix up the property or pay agent fees. If that’s what you’re looking for and you see the value in getting your house sold fast… let’s see if we can come to a fair win-win price. (Besides, our no-obligation pricing commitment means that you do not have to move forward with the offer we give… but it’s good to know what we’re offering!)
[DOWNLOAD our free guide that walks you through the Pros and Cons (plus the cost and timeline) of selling your house to a real estate investor… plus learn the pros, cons, and costs of the other two alternatives… listing with an agent or selling it yourself. Head on over here download your free guide →]
Q: I have a mortgage. How does that get paid off?
A: By law, the title company will need to pay off your mortgages and other liens at the time of closing. Generally, those debts will be paid off by the title company, from your proceeds from the sale. Generally, you will not need to pay those issues off prior to closing or come ‘out of pocket’ to fund those payments.
Q: What fees do you charge to buy my house?
A: Not a dime! Our no obligation offer won’t cost you anything, and if you agree to sell your home to us, we pay all normal closing costs. There are no Realtor fees, and no hidden fees or surprises. It’s truly the easiest way to sell your home.
Q: Do you charge a fee to make an offer?
A: Absolutely not! We’re happy to make a no obligation offer and no cost to you at all.
Q: How long will it take to receive my offer?
A: Once we talk on the phone to gather more information, we’ll ask to set up an appointment to view the home as quickly as possible (usually within a day). We’ll make an offer on the spot, and come prepared to sign an agreement at that time. We understand your time is valuable, so we move fast!
Q: Do you buy town homes and condos?
A: Yes. We buy all types of residential real estate.
Q: How are you different from a real estate agent?
A: Real estate agents list properties and hope that someone will buy them. The agent shows the properties to prospective buyers if there are any (the average time to sell a property in many markets right now is 6-12 months) and then take a percentage of the sale price if they find a buyer. Oftentimes, the agent’s commission is 3-6% of the sale price of your house (so if it’s a $100,000 house, you’ll pay between $3,000 – $6,000 in commissions to an agent). Agents provide a great service for those that can wait 6-12 months to sell and who don’t mind giving up some of that sale price to pay for the commissions. But that’s where we’re different: We’re not agents, we’re home buyers. Our company actually buys houses. We don’t list houses. Since we’re actually the one buying the house from you, and we pay with all cash… we can make a decision to buy your house within a couple days (sometimes the same day). Again, we make our living by taking the risk to buy the house with our own cash, repair the house, and market it ourselves to find a buyer (which is the hard part in this market).
Q: Is there any obligation when I submit my info?
A: There is absolutely zero obligation to you. Once you tell us a bit about your property, we’ll take a look at things, maybe set up a call with you to find out a bit more, and make you an all-cash offer that’s fair for you and fair for us. From there, it’s 100% your decision on whether or not you’d like to sell your house to us… and we won’t hassle you, won’t harass you… it’s 100% your decision and we’ll let you decide what’s right for you.
Q: I’m in foreclosure can you help?
A: Of course. We never deny help to anyone. We can promise that we’ll do our very best to save your credit and keep you from despair. Once you’ve gotten to the point of foreclosure, timing is very critical, and each day counts. Please call us at (214) 329-4444 immediately, so we can try to help you right away.
Q: Do I need to fix up my house?
A: Absolutely not. We understand that making repairs and updates to your home is costly, and a huge burden. That’s where we come in. We’re not afraid of repairs, no matter how severe (even burnouts!), as this is what we do for a living. Our offer to purchase your home will be based on buying it ‘as-is’, and you won’t have to lift a finger. Let us handle the heavy lifting!
Q: I’ve inherited a home. Can you help me?
A: Absolutely. In fact, buying inherited homes is one of our specialties. Inheriting a home can place a huge, unexpected burden on you, especially while also dealing with the loss of a loved one. Inherited homes sometimes require some extra hand holding, depending on whether the home has been through probate (not all inherited homes needs to go through probate!), the willingness of the heirs to cooperate, etc. We understand your situation, and are here to help!
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Get the FREE Guide and then give us a call at (214) 329-4444 and we’ll discuss what your home is worth and what we can offer to buy it for with our Cash Offer Program.